Crappy Apps

Am I the only one that has to put up with terrible interfaces all day, every day?

The work order system for submitting requests to facilities management (Datastream) has a number of irritating flaws:

  • It only works in IE… I just happened to be in Windows right now, so it didn’t require anything other than switching browsers.
  • It requires pop-ups. SP2, by default, doesn’t allow them. It’s simple enough to allow them, but it’s a nuisance.
  • The link isn’t at all easy to find from the main Bentley site.
  • You need to log into this specific URL that specifies what building you’re in. The problem is that this information is tied to your username anyway, so you really don’t need to specify it in the URL. Except that, apparently, you do.
  • You log in with your student ID. Our student IDs begin with an @, and are then an eight-digit number. I never got the @ sign, but you can’t log in with it. It’d take a one-line script to strip the @ out if provided.
  • It’s some obnoxious Javascript/Flash interface that requires double-clicking on page elements. There is no reason this can’t be done with HTML forms? Which would also allow the interface to be used outside of IE.
  • You can view tickets, past and present, for anyone in your building. I suppose it’s not exactly confidential information, but why do you let me see that the guy on the first floor has to have someone come spray for ants?

In all seriousness, I could write the code to do this in a day, by myself?

And then our library has this interface to schedule meeting rooms. We have about 20 rooms. It’s terrible. It seems to connect to about 20 IPs when loading, which gives me strong reason to believe that every page load goes out and connects to every room. (Haven’t they ever heard of caching?!) There are always 2 or 3 rooms that don’t load, and often the tables load all funky. And it takes about 30 seconds to load. The problem is that it auto-refreshes every minute or so. So you’ll finally get the room to finish loading, and as soon as you lay eyes on an open room and go to click on it, the page refreshes and starts the whole process all over again.

And even when it does work, if you try to click on a certain date, instead of you showing you the room schedule for that day, it takes you to a little page with a picture of one of the rooms. How this isn’t a bug I don’t quite understand.

Again, this is a Programming 101 assignment.  Any of us on here could write something that would work better in a spare afternoon.

But then I started thinking… That’s maybe 5 web interfaces I use, 2 of which are unbearable. That’s 40% garbage. That’s a pretty bad statistic?

One thought on “Crappy Apps

  1. Oh! And I *love* GNU Mailman, but the interface is pretty ugly.

    Andy and I hosted a mailing list 5-6 years ago with Mailman. And it looks EXACTLY like it did back then. And I thought it was ugly then.

Leave a Reply

Your email address will not be published. Required fields are marked *